Delivery Information
DELIVERY INFORMATION – DIENTUVIETNAM.VN
This Delivery Information policy explains how orders placed on dientuvietnam.vn are processed and shipped.
1. Order Processing Time
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Orders are processed from Monday to Saturday (excluding public holidays).
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Processing time: 1–2 business days after payment confirmation.
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Orders placed after 16:00 may be processed on the next business day.
Customers will receive confirmation via email or phone once the order is verified.
2. Shipping Methods
We cooperate with trusted courier partners to ensure safe and timely delivery.
Available options may include:
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Standard domestic shipping
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Express delivery (depending on location)
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Same-day delivery (selected areas only)
Shipping method availability depends on the delivery address.
3. Delivery Time
Estimated delivery time:
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Major cities: 1–3 business days
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Other provinces: 3–5 business days
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Remote areas: 5–7 business days
Delivery time may vary due to weather conditions, holidays, or courier delays.
4. Shipping Fees
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Shipping fees are calculated based on weight, dimensions, and destination.
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The exact fee will be displayed during checkout before payment.
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Free shipping promotions may apply for selected products or order values.
5. Order Tracking
Once the order is shipped, customers will receive:
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Tracking number
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Courier information
Customers can track their shipment directly through the courier’s system.
6. Delivery Inspection
We recommend customers:
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Inspect the package upon receipt
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Check product condition before signing confirmation
If the package is damaged or incorrect, please contact us immediately.
7. Failed Delivery
If delivery fails due to incorrect address or inability to contact the customer:
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The courier may attempt redelivery
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Additional shipping fees may apply
8. Contact Information
Website: https://dientuvietnam.vn
Email: contact@dientu.vn
By placing an order on dientuvietnam.vn, you agree to this Delivery Information policy.